On mumbai’s dabbawalas

One doesn’t need a B-school degree to implement 6–sigma in his business. Mumbai’s dabbawalas have proved that. And this is what their president had to say:

“Zamane ke saath chalne ki tamanna hoti hai. Kewal six sigma ke liye kaam nahi karte. Time accuracy, logistics, teamwork, supply chain ek sau pandrah saal se chala aa raha hai (We should go with the changing world. It is not enough to get the six Sigma success only. Time accuracy, logistics, teamwork, supply chain has been here since 115 years.),”

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